WEBSITE WILL BE LIVE ON SEPTEMBER 1ST 2023!

1. Where did the tradition of wearing Christmas jumpers come from?

The tradition of wearing Christmas jumpers is believed to have originated in the 1980s in the United Kingdom. It has since become a popular holiday tradition in many countries around the world.

2. What styles of Christmas jumpers are available?

There are a variety of Christmas jumper styles available, from classic Fair Isle designs to more modern and humorous styles. Some jumpers feature 3D embellishments or lights, while others are more understated.

3. What materials are Christmas jumpers typically made from?

Christmas jumpers can be made from a variety of materials, including wool, cotton, acrylic, and polyester. The materials used will vary depending on the style and manufacturer.

4. How should I care for my Christmas jumper?

We recommend following the care instructions listed on the label or in the product description. In general, most Christmas jumpers can be machine washed on a gentle cycle and laid flat to dry.

5. What sizes do Christmas jumpers come in?

Christmas jumpers come in a range of sizes, from small to XXL. Be sure to check the size chart for each product before ordering to ensure the best fit.

6. What is your return policy?

 Prior to purchase please read the description and be sure you want the item. If your item is faulty or damaged on arrival please contact us at info@christmas-jumpers.co.uk. Shipping costs are non-refundable. Any orders cancelled before being sent out are subject to a £5 restocking fee. 

7. How much does Shipping Cost?

Shipping is calculated apon checkout in the currency of your choice

8. How long will my items take to reach me?

UK and International orders are processed next day (unless stated otherwise and are delivered within 3-5 working days for UK  standard and 7 business days for International standard. UK 1 day express and International Express 2-4 day service is also offered at checkout.. We take every measure to try and get your items to you on time. Although very unlikely we are unable to control any delays or set back that delivery companies may experience.

9. How can I contact customer service?

If you have any questions or concerns, please don't hesitate to reach out to our customer service team. You can contact us via email or through the contact form on our website. We typically respond within 1-2 business days.

10. How can I pay?

Payments are made through the online checkout via credit/debit card, PayPal, Apple Pay and Google pay.